Advice and information for our patients
Do you like to have a bright smile, but dread visiting the dentist? In order to get better prepared for your next visit, here is some information to guide you.
First Visit Form
When you come in for your first appointment, you will have to fill out a form giving us all the relevant information on your health condition. To speed things up, please fill out the form at home.
- Click on this link to download the document (pdf).
- Fill out the form and print it.
- Bring it with you at your first visit.
In our office, we respect all our patients time as much as we can; we kindly ask you to respect the time space reserved for you as well. For any change or cancellation, please let us know by phone or e-mail at least 48 hours in advance.
We use effective and reliable sterilization equipment and our team members follow all of the appropriate hygiene and disinfection standards set by the Ordre des dentistes du Québec (ODQ).
For more protection against contamination we have our equipment tested regularly by an independent laboratory to ensure your protection.
For our patients convenience, we send all their insurance claims electronically. Most of the time, the amount of your coverage is known immediately so you pay the non-covered portion.
However, sometimes, insurance companies don’t give the coverage details immediately; so in that case, you are asked to pay the total fee of your visit, we give you a completed claim form ready to be mailed to your insurance company and you receive a cheque from your insurance company within few days to one week.
Your treatment estimate will be also prepared for you free of charge, and we will take care of sending it to your insurance company.
We would like to mention that your insurance coverage varies according to the agreement signed between the insurance company and your employer. Therefore, we recommend you strongly to find out, in advance, before your visit, your coverage details (coverage percentage, deductible, your maximum allowance per year, recall frequency, etc. by calling your insurance company.
AASEQ Students Insurance
For your convenience, insurance claims are sent electronically. Most of the time the amount of your coverage is known immediately and after application of the students special rebate, all you have to pay is the non-covered portion.
We would like to mention that your insurance coverage varies according to the agreement signed between the insurance company and your student association. Therefore, we recommend you strongly that you find out what is your coverage details (coverage percentage, deductible, your maximum allowance per year, recall frequency, etc.) by contacting your insurance company or your dental association before your visit.
If you have any questions, please call us at 450 629-3368 or email us at email@example.com; it will be our pleasure to help you out.
In order to improve the quality of our services, we are asking our clients to fill out a brief survey. This new approach is intended to measure your satisfaction and identify areas of our practice that need improvement. Rest assured that your answers will remain anonymous.
Dental treatments and surgeries, although necessary, are often a source of concern and questions for our patients. That is why we are happy to provide you with a guide to help you understand how to plan for the post-treatment care and maintenance.
After a “Filling”
After a white restoration (composite)
Sometimes, it happens that after the insertion of a composite, there is a certain discomfort. The tooth may become sensitive to cold and to mastication in a reversible way. This is quite normal and can last up to about two weeks (period of adaptation to the new restoration), if the sensitivity is not decreasing, return to see us to have it checked.
If you feel that your teeth do not close as usual, it is likely that the composite may be slightly too ‘high’ and that it requires an adjustment. The composite being a resistant material, it does not wear by itself. Given that the tooth has more pressure than the other teeth, it can develop symptoms in the future. Don’t underestimate the importance of this short appointment of adjustment with your dentist, it takes 5 minutes!
After a gray filling (Amalgam)
Opposed to composite which is hardened directly in your mouth by a light, the amalgamation takes a few hours before reaching its maximum strength. During this period, avoid eating on the side of your restoration for the rest of the day. The same symptoms may also appear temporarily as in the case of a composite (sensitivity to cold and mastication…)
After a Dental Surgery
Be assured that it is quite normal that your system react to such an intervention, and that complete healing takes time (a few days, and sometimes even a few weeks) Here are some important instructions in order to minimize the discomfort related to the surgery.
Day of surgery
- Apply on the wound a firm pressure with a gauze and change it every 20 to 30 minutes as needed.
- If the bleeding persists, bite on a tea bag (e.g. Lipton, Red Rose, etc.) moistened with water for 20 to 30 minutes. The tea contains a natural astringent!
- If there is swelling, apply an ice bag extra-orally (on the face) next to the extraction site for 20 minutes every hour.
- Do not rinse the mouth, nor spit, in order to avoid dislodging the blood clot.
- Avoid drinking with a straw, otherwise it will cause a negative pressure that will bother the clot.
- Do not smoke (at least 12 hours following the intervention), otherwise, you increase the risk of having alveolitis = delayed healing accompanied by pain.
- Avoid alcohol which is irritating to the wound.
- Do not brush the area of intervention.
- Avoid hot beverages (e.g. coffee, tea, etc.) and hard food (e.g. walnuts, chips, steak, etc.), and also hot, spicy and acid food. Choose a nutritional soft diet (e.g. pasta, eggs, cooked vegetables, yogurt, pudding, etc.)
- Avoid intense physical activities, the rest helps and accelerates the healing.
- Take the painkiller as prescribed by your dentist. This has been deemed necessary depending on the intervention and takes account of your health condition.
- Other medications can be prescribed, take them according to the recommendation of your dentist.
The following day until complete healing
- Rinse your mouth with lukewarm water and salt (1 tsp salt in 1 cup of water).
- Gradually return to your normal diet.
- Try Again to brush the procedure site gently, this allows you to clean the wound and promote a more efficient healing.
- You may have difficulties opening the mouth. It should be back to normal after a few days.
- “Bruises”= bluish skins spots may occasionally appear on the skin of the face. They will disappear in about a week.
If you have questions or concerns, do not hesitate to contact us at 450 629-3368.
After a Crown or a Bridge Delivery
A crown/bridge is made in two appointments. During the first visit, we mill the tooth (the teeth) then we will take impressions, we will place a temporary crown/bridge to protect the tooth until final prosthesis is ready in the second visit.
Following the 1st appointment:
- Avoid sticky and hard food (chewing gum, nuts, candies, etc).
- Eat on the opposite side until the temporary cement hardens.
- Brush as normal, but avoid flossing till delivery of the prosthesis.
Following appointment of delivery of final prosthesis:
- Start normal daily hygiene (brushing and flossing) as usual few hours after the appointment.
Why choose us?
- We gently provide the best possible care in a peaceful and cozy environment.
- We take the time to listen to you and clearly explain our procedures in order to meet your needs and expectations.
- We know you are not an anonymous patient among many others, but a unique individual, with unique needs and expectations.
- Our personnel has a strong experience in dentistry and customer service and are able to provide care with a human touch in a professional and warm atmosphere.
- We constantly update our knowledge, our equipment and the technologies for your treatments to be the most efficient and comfortable, and thus help you achieve optimal oral health.
- Our fees are aligned with the Fee guide from the Quebec Dentists Association, even lower for some treatments.
- Our patients enjoy their experience with us and are loyal. A majority of them are being referred by a family member or a friend.
- A good part of them comes from a reference of the family or a friend.